Licenses

Veem Inc. is a Payment Service Provider that receives funds on behalf of a receiver of a payment (also referred to as an “Agent of Payee”). Veem Inc. serves over 95 countries and is registered with the Financial Crimes Enforcement Network (“FinCEN”), United States Department of Treasury, MSB Registration No. 31000107181752. Veem Inc. is an Authorized Representative of Flexewallet P/L AFSL 448066 in Australia.

Veem Payments Inc. (“Veem Payments”) is a wholly-owned subsidiary of Veem Inc. and is a Money Transmitter licensed to send payments from the U.S. jurisdictions listed below. Veem Payments is registered with FinCEN under MSB Registration No. 31000119039353.

Residents of certain states may have specific rights related to concerns or complaints about Veem Payments’ payment services as noted below. You may view Veem Payments’ licenses by clicking on the license numbers below.

Alaska

License

Uniform Money Services Act License No. AK-MT-10122

State Agency

Division of Banking & Securities

If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.

If your issue is unresolved by Veem at the above number, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here:  https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

  1. Fax:  907-465-1230
  2. Email:  msb_licensing@alaska.gov
  3. Mail:  Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you have questions regarding formal complaints, please call 907-465-2521.

California

License

Money Transmission License No. 2630

State Agency

Department of Business Oversight

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by e-mail at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814

Colorado

License

Uniform Money Services Act License No.111395

Renewal:
Uniform Money Services Act License No.111395

State Agency

Division of Banking

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

Notice to Colorado Customers

If you have a question about or problem with your transaction – the money you sent

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado resident and have a complaint about the money transmitter – the company that sent your money

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email (DORA_BankingWebsite@state.co.us) to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

Florida

License

Money Transmitters Code Part II License No. FT230000172

State Agency

Office of Financial Regulation

Florida customers with questions about compliance with the Florida Money Transmitters Code contact the Florida Department of Financial Services at:
200 East Gaines Street
Tallahassee, Florida 32399
1-800-342-2762 (toll free)

Illinois

License

Transmitters of Money Act
License No.  MT.0000293
Renewal:
License No.  MT.0000293

State Agency

Division of Financial Institutions

Illinois Customer Notice
Illinois customers with questions about compliance with the Illinois Transmitter of Money Act can contact the Illinois Department of Financial Institutions Consumer Credit Section at 1-888-473-4858.

Maryland

License

Money Transmission Act License No. 1485885

State Agency

Commissioner of Financial Regulation

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Veem Payments Inc. NMLS No.: 1485885 at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.

Minnesota

License

Money Transmitters Act License No. MN-MT-1485885

State Agency

Department of Commerce

Consumers are warned that fraud can and does occur. Please call Veem Payments Inc. at (877)-279-2629 to report fraud or if you suspect fraud.

Nevada

License

Nevada Revised Statutes License No. MT11077

State Agency

Department of Business And Industry

If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.

If your issue is unresolved by Veem at the above number, please submit formal complaints with the State of Nevada, Financial Institutions Division.

Formal complaints must be in writing, please download and submit the form here: https://hal.nv.gov/form/FID_ADA_Forms/Complaint_Form

If you have questions regarding formal complaints, please call the Nevada Financial Institutions Division at 702 486 4120.

Texas

License

Money Services Business Law License No. 3147

Renewal:
Money Services Business Law License No. 3147

State Agency

Department of Banking

If you have a complaint, first contact the Customer Support for Veem Payments Inc. at 1-877-279-2629.

If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov

Washington

License

Uniform Money Services Act License No.  550-MT-103922

State Agency

Department of Financial Institution

If you have a complaint, first contact the consumer assistance division of Veem Payments Inc. at 1-877-279-2629.

If your issue is unresolved by Veem at the above number, please submit formal complaints with the Washington State Department of Financial Institutions.

Formal complaints must be in writing, please download and submit the form here: https://dfi.wa.gov/consumers/money-services-complaint

If you have questions regarding formal complaints, please call the Washington State Department of Financial Institutions at (360) 902-8703.